Monitoring and Management of Infrastructure and Data Centers

The monitoring team entrusted with ICT monitoring tracks the operational status of your ICT infrastructure, applications and backups. We protect your business by continuously evaluating the status of your systems and predicting errors, which leads to the prevention of outages.

How it works?

IT system analysis

Analysis of monitored elements and assessment of key components in your infrastructure and data centers.

Design and deployment of IT monitoring

Definition of monitored elements, setting dependencies, monitoring parameters and appropriate threshold values.

Final settings

Setting notification methods, their escalation and subsequent processes. Report configuration and data visualisation.

Current overview

Monitoring systems handle data collection, data processing (i.e. calculations, aggregation), and data visualization.

Immediate notification when problems arise

Detecting anomalies in time also enable their timely removal and prevention of more serious situations.

Outage prevention

Outages can be prevented thanks to the appropriate setting of threshold values for monitored parameters, which can trigger warnings or automatic actions.

Our IT monitoring

We provide operational monitoring using the Zabbix open source monitoring tool, which enables the monitoring of availability and performance of IT infrastructure technologies and application systems. The monitoring tool is operated on the customer’s network in a virtual or physical Zabbix proxy server, which sends encrypted data for evaluation to a central server in the TOTAL SERVICE monitoring center.

ICT elements that can be monitored include: Network devices, virtualisation platforms, database systems, web services, application services, hardware components, network availability, etc.

We are one of Zabbix’s Czech technology partners and have constantly improved and expanded the tool since 2009. We also combine outputs from IT operational monitoring with outputs from SIEM security monitoring.

We have successfully integrated specialised software for monitoring the status of Oracle databases (Orabix, TSMON) into our monitoring system.

TOTAL SERVICE –
your reliable partner in ICT

Let us take care of your company's IT infrastructure. We provide complete IT services, cyber security, cloud solutions, professional training and the necessary ICT technologies.
What do you need help with?

We offer solutions for both the public and commercial sectors

Guaranteed 24/7 availability

Nonstop support on all technical levels

Proactive planning and visions

Helping you keep you IT budget flat

Contact Us

Leave us your contact info and a brief message about the issues you´re dealing with and we´ll get back to you. If you´re not a fan of contact forms, call us at (+420) 270 002 811.