Web application: helpdesk.totalservice.cz
TS Hotline: +420 270 002 800
E-mail: helpdesk@totalservice.cz
We will always keep you informed on the resolution of your requests.
The Service Desk team uses a user-friendly web-based Help Desk application to provide effective and secure remote IT support operations. It serves as the central register of all requests and, thanks to the direct integration of the HelpDesk with the Zabbix monitoring tool, you can rest assured that all reported events will be thoroughly investigated and recorded.
The Service Desk uses remote IT administration tools to resolve requests, including access to the central database of access accounts, thus meeting stringent IT security requirements.
Reception:
(+420) 270 002 811