About Us

We’ve been operating on the Czech ICT infrastructure market for 23 years and our team consists of 120 core employees and several external specialists. Our technological department counts almost 90 specialists managing data centers, providing cybersecurity, engaging in system integration, and offering innovative ICT solutions. All this in the 24/7/365 mode.

Our clients include small- and medium-sized companies, prominent multinational corporations and organizations of the Czech state administration.
About Us

Entrust your company ICT to professional hands

1,07
billions CZK
Company turnover
for fiscal year 2023
300+
customers
Satisfied clients
are our best reference
25
years on the market
Aiming high since 1997

Company History in a Nutshell

Osa

Our Vision

"We want to be a long-term and reliable partner for our clients to lead their ICT systems to perfection."

Our Values

-Trustworthiness
We are reliable and transparent.
-Human touch
We act fairly and ethically.
-Efficiency
We innovate and search for the best possible solutions.
-Security
All your data is safe with us.
-Professionalism
We constantly invest in our employees’ qualifications to ensure the best possible services.

Who’s in Charge?

Jan Šlapal
Jan Šlapal
CEO, Chairman of the Board
Jan has assumed the role of CEO and is responsible for the overall leadership and strategic development of the company. In collaboration with management and teams from various departments, he focuses on strengthening our position in the market. Jan is a key person in external communication and represents our company in public. His vision is to maintain and develop an innovative culture that supports the growth and satisfaction of both employees and clients.
Jan Navrátil
Jan Navrátil
Chief Sales Officer, Member of the Board
Jan has been part of the TOTAL SERVICE business division since 2012 and today he works for us as the Chief Sales Officer (CSO). He is responsible for the entire sales division and is in charge of business development in our company.
Jiří Chovanec
Jiří Chovanec
Chief Financial Officer, Member of the Board
Jiří has worked with us since 2003 and is responsible for financial management. He is in daily contact with the economic, logistics and sales team. As a member of the board, he is responsible for acquisition and legislation.
Tomáš Myslivec
Tomáš Myslivec
Technical director, Member of the Board
Tomáš runs the largest department of our company, which is the technical division, amounting to one third of our business turnover. His teams provide and evolve complex IT services and projects. He also concentrates on business development and communication with clients within this field.
Jana Hančurová
Jana Hančurová
Personnel Director, member of the Supervisory Board
Jana is in charge of managing the company’s personnel and the development of its corporate culture. Within the human resources division, she is responsible for deepening and improving the processes that affect our employees.

ISO Certifications

ISO 9000:2015
Quality Management System
ISO 14001:2015
Environmental Management System
ISO 27001:2013
Information Security Management System
ISO 45001:2018
Occupational Health and Safety Management System
ISO 20000-1:2018
Information Technology Service Management

TOTAL SERVICE –
your reliable partner in ICT

We offer solutions for both the public and commercial sectors

-
Guaranteed 24/7 availability
-
Nonstop support on all technical levels
-
Proactive planning and visions
-
Helping you keep you IT budget flat

Contact Us

Leave us your contact info and a brief message about the issues you´re dealing with and we´ll get back to you. If you´re not a fan of contact forms, call us at (+420) 270 002 811.
- Your data is protected.

Keep in touch

-
TOTAL SERVICE a.s.

Metropolitan Building
U Uranie 954/18
170 00 Prague 7
-

Reception:
(+420) 270 002 811